Reviews For Village Lakes
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Outstanding
Beautiful staff! Maintenance is impeccable! I don’t know what more to say….. If I had four hands, I’d give everyone who works ... at this property…… Four thumbs up!!!!! Read More about OutstandingBy: Allen Redding Verified Resident
Source: Property SiteResident
Maintenance Supervisor he jumps right on maintenance emergencies fast. Office staff is very nice. Property manager is very ... nice and professionell. Good place to live. Read More about ResidentBy: Annitra Johnson Verified Resident
Source: Property SiteAn awesome place to live
This is a nice quiet place to live management is awesome and also the maintenance crew too they keep up with the place nicely ... I highly recommend these apartments Read More about An awesome place to liveBy: Marisol Albino Verified Resident
Source: Property SiteBeautiful apartment
My new apartment is beautiful, quiet and almost perfect. A few minor issues that I requested maint. to attend to so I can ... Not complain as I just requested help. Staff efficient, friendly & very considerate of my needs. So far I absolutely love it here. Read More about Beautiful apartmentBy: Catherine Johansen Verified Resident
Source: Property SiteGood Place To Live
Village Lakes is a community for the working class. Its also kid friendly and the children are not noisy or rude. For the ... most part it is extremely calm and quiet. They keep the grounds as clean as possible. I have seen a bug or two but nothing to where you need an exterminator. They also work with you on rent if your in a bind but try not to make it a habit lol. Its very safe in my opinion. If your looking for a place come check out Village Lakes. Read More about Good Place To LiveBy: Tiffany Allen Verified Resident
Source: Property SiteOkay
I really appreciate the way the leasing consultant accepted us in for a application. She nice, sweet and charming. A very ... friendly staff that understand what the tenant needs. I had a very peaceful weekend since I moved in. The neighbors are friendly as well. Have not seen all the amenities yet. However, eager to view them all. I won't say the consultant name..... But her initials is R.P. very nice lady, friendly there for the tenant. She was very professional about herself. Kudos. Read More about OkayBy: AR
Source: Property SiteMiss
Love living at village lakes! Everyone is so nice and respectful.By: Victoria Peeler Verified Resident
Source: Property SiteStaff member
Ms River was so nice in my process moving to the property it’s so calm and relaxing no loud noises maintenance is on pointBy: Kirus Mickens
Source: Property SiteGreat staff and great property!
I haven't lived here very long but I love it! My apartment was spotless when I moved in and they don't do the "landlord special" ... to fix imperfections in the apartment. The neighbors I've had interactions with have all been kind and welcoming. River assisted me throughout the application and move-in process. She answered all of my questions thoroughly and she was so patient with me. All of the staff have made me feel welcomed. I've also had a few interactions with Kathy and she's kind and helpful as well. My one gripe is that I contacted the office twice (about different subjects) and both times I received a text/email that stated "I'm not sure [of the answer to your question], let me speak with a colleague and I'll get back to you" and I never heard back. It's best to call and try to speak with the office. These ladies are busy though so if they don't answer, definitely leave a voicemail or stop by in person. Read More about Great staff and great property!By: Kailey Lunceford Verified Resident
Source: Property SiteBest place
Listen when I tell y'all these people are the best people on the planet specially River that lady is so amazing she just ... so adorable she's perfect her customer service is on point she deserves a trophy for her work come on now she's a five stars this place is heaven including everyone on it. I love y'all 🥰🥰😘😘😘😘😘 Read More about Best placeBy: Djouline Raymond
Source: Property SiteExcellent Staff
I just want to say the office staff is exceptional! I actually just like stop in and say hello! Every problem I've had they ... have gone above and beyond to help solve the problem!! Read More about Excellent StaffBy: Audrey Jones Verified Resident
Source: Property SiteGood maintenance person
Just wanted to thank Anthony in maintenance he came as quick as he could because i know he is very busy here came and understood ... what was going on and fixed the problem fast and I'm so happy he is back with village lakes he is a great maintenance person very clean and reliable and respectful !! Ty Anthony Read More about Good maintenance personBy: Jessica *Centeno Verified Resident
Source: Property Siteawesome living
great community even greater staffBy: Anonymous
Source: Property SiteProfessional Staff
I had my tour with Duane, he answered every question I had and even shared with me sum ideas on how it can be furnished! ... He is definitely a people person and represents Village Lakes VERY WELL. Thank You For A Gr8 Tour and I will definitely be moving my residence in the VERY NEAR Future Read More about Professional StaffBy: Kathy
Source: Property SiteGreat place to live
I had the most excellent experience while giving the property the staff Wayne was very professional nice and made me feel ... right at home. I will most definitely refer friends and family to this property. Great job!!! Read More about Great place to liveBy: Tina S
Source: Property SiteGrateful
I just recently moved here . So far I love my apartment and the staff has been soooo helpful.By: Kiyuana Scott Verified Resident
Source: Property SiteMaintenance Request
I submitted a couple of request yesterday and Anthony always goes above and beyond on his service to please and to tackle ... the request. I am beyond pleased when he responds to my request because I know he will take care of the request from his heart. Thank you Anthony. You are always appreciated. Read More about Maintenance RequestBy: Pamela Hagwood Verified Resident
Source: Property SiteCsr review
I just want to say that Miss. China Easters was honestly the most sweetest and helpful. She made me feel like I was already ... at home. 100 percent professional and on her game Read More about Csr reviewBy: Benny
The office staff is great! I am most impressed by how quick
Amazing office staff. I am impressed the maintenance staff and their quick response . The residents can do a better job by ... not littering . Overall I would recommend the complex to a single mom or family needing a fresh start. The young lady that did my application was patient and friendly ,very helpful Read More about The office staff is great! I am most impressed by how quickBy: Lifesaver Verified Resident
CUSTOMER SERVICE
The property managers and maintenance staff are very helpful and understanding. I would definitely recommend this property ... to others. Read More about CUSTOMER SERVICEBy: Mikesha Johnson Verified Resident
Overall Good Apartment
No place is perfect but I truly appreciate the hard work put into Village Lakes. It is sometimes difficult getting in touch ... with office staff over the phone but emails are always responsive. The Maintenance staff is awesome. They always say good morning to me when going to work. I've enjoyed the holiday events in the clubhouse. Lastly, Michelle Espichan is the best person in the world. She does her job very well. Read More about Overall Good ApartmentBy: Justin Wilson Verified Resident
Maintenance and Office Manager Assistant
Wanted to take the time to acknowledge Riley and the 2 maintenance guys Darrell and Anthony. These 3 employees are exceptional ... and go above and beyond when called upon. Rather if its a maintenance issue or just painting the reserved parking spots very friendly and never miss the opportunity to please the tenants. Always taking the time to speak and listen to the concerns. I appreciate all that they do each and everyday. Keep up the good work Riley, Darrell, and Anthony . Read More about Maintenance and Office Manager AssistantBy: Pamela Hagwood Verified Resident
PARKING
Parking has been what seem to would have been a never-ending problem. I would come home late from work and it would be almost ... impossible to find a space ANYWHERE (including Visitors Parking). I have voiced my concerns to the Assistant Manager, Riley, (who should be the MANAGER instead) and he assured me that he was going to work on making it better. Riley kept his word and DELIVERED!!! It is such a relief to know that after a long day of work or deciding to stay out late with friends, I can come home at anytime and know that I have an assigned parking space waiting for me. Riley not only implemented Reserved Parking, he is actually out around the property Daily painting the reserved signs for each resident. In my eyes it shows how much he cares about the residents here at Village Lakes. He could have easily turned the task over to maintenance, but instead he has been working in the sun, greeting his residents which shows that he truly cares and that we are not just a pay check. Riley thank you for not letting our complaints fall on deaf ears. Keep doing what you do for our community. You ROCK!! Read More about PARKINGBy: OKEAMO FREEMAN
Source: Property SiteVILLAGE LAKES CURRENT RESIDENT
I have been a resident here for about 6 months and I love it! The maintenance staff are wonderful!! They really care about ... their job and are very responsive. The office staff are equally responsive - they followup on requests and questions quickly and try their best to grant our requests. (Thank you, Michele!) They're pet friendly and the policies are reasonable and safe. I fully recommend Village Lakes as a beautiful place to live. And ... the breathtaking lake and the wildlife is inspiring. I spend each morning having coffee watching all the ducks, crane, birds, and yes ... our own pair of bald eagles ... on my screened in porch. I know I read a negative review before I moved here, but I have honestly not found any of those problems here. No roaches, no dog poop on the sidewalks ... those must have been that individual's home environment. It certainly has not been mine, nor my neighbor's experience. I find Village Lakes to be a lovely, friendly place to live and intend to remain here. Read More about VILLAGE LAKES CURRENT RESIDENTBy: Ann Price Verified Resident
Source: Property SiteGreat Staff!!
Michelle was very awesome with her work in helping me. When I first visit the property didn't know if I was able or capable ... of getting approved so I went on to the next looking for something but I ended back up to Village Lakes Of Orlando and she remember who I was and she was very great and friendly with helping me find what fits for me and my two daughters I love her attitude she does an awesome job. She is very experiential in the work she do...Thank you a lot Michelle Read More about Great Staff!!By: Latekia Melton Verified Resident
Source: Property SiteThank you Office Staff
Recently checked the propertyBy: Anonymous
Source: Property SiteAwsome
Staff is awsome, quiet area no one hanhing a round your door steps clean environmentBy: Robbin Verified Resident
Source: Property SiteSpoke to Carmen and Tye
Thank you Carmen and Tye for all your help professionalism and hard work.By: Anonymous
Source: Property SiteBlessed
My husband and I use to live here and we had a great experience. The staff was very friendly and tend to our needs when we ... had a problem. Our neighbors was very respectful and caring individuals.If I didn’t have to move for my work promotion I would of raised my children here. Read More about BlessedBy: Claudyana Alcide Verified Resident
Source: Property SiteThank you Frankie
Thank you Frankie, you're awesome for taking care of the maintenance problems so quickly, I thank you so much!!By: Adeyinka Verified Resident
Source: Property SiteWhen in need
If a place is as good as their keeper village lakes is where to be. I can't say much about others but any time anything needs ... to be fixed or replaced, Frankie has always been punctual. With a kind smile and any problem has a solution attitude I can say this is where I'm glad I'm staying. Read More about When in needBy: Anonymous Verified Resident
Source: Property SiteMaintenance
Franky the maintenance guy is AWESOME!!! He is very respectful and thorough. No matter what the task is he ensures it's completed ... with a smile. Thanks for all that you do !!! Read More about MaintenanceBy: Anonymous Verified Resident
Source: Property SiteTye
Spoke with Tye today , she was very helpful by far the best person I've spoken to. Great Job Tye! Your rockBy: Jada Verified Resident
Source: Property SiteAmazing !
Since the start of my application Michelle has been very helpful and resourceful. I don’t think I would’ve chose any other ... place. It felt like home soon as I arrived. Maintenance is literally a phone call away. Security patrols the neighborhood which is great! The location is just perfect for me. I really want to thank Michelle for her guidance and professionalism. Village Lakes is my home! Read More about Amazing !By: Lakaya Ealey Verified Resident
Source: Property SiteAmazing!
Staff is amazing, they are very caring and they really listen and take the time to go over things and care for you as much ... as they can. I lived here for about 4 to 5 years and thank god I haven't had an issue here at all. Maintenance is always on point very respectful. If your looking for a great place to live, this will be it. Read More about Amazing!By: Yolanda Verified Resident
Source: Property SiteA beautiful place to live.
Good morning village lakes. This is a great place to live.staff members are very nice.maintences staff is great as well. ... Thank you village lakes. Leonard Read More about A beautiful place to live.By: Leonard Shealey Verified Resident
Source: Property SiteCarmen & Ty
Anytime I have a question or concern those two ladies always answered my questions or made sure my concerns were taken care ... of! Thank you so much ladies! Read More about Carmen & TyBy: Victoria Verified Resident
Source: Property SiteMaintenance Is outstanding!!
Franky and Anthony in maintenance go above and beyond for this property. I’ve had work orders submitted and they are at ... my door within the hour to save the day. Village lakes takes care of tenets with urgency. Very personable staff , when driving they wave to us. Outstanding team in the office and on the grounds. Carmen and the also very friendly in the office. As well as the property manager. This review is solely based on my good experiences with all the staff at village lakes. I’ve rented from previous property and got a totally different experience. Again franky thanks for always coming to the rescue almost immediate. Read More about Maintenance Is outstanding!!By: Dibbs Verified Resident
Source: Property SiteFrankie!!!!!!!
I overlove Frankie! He is always around when we need him and takes good care of us and the apartment. We’ve gone through ... different staff and Frankie is someone who has made my stay here bearable. Read More about Frankie!!!!!!!By: Lanieka Verified Resident
Staff
I would like to thank the office Manager Carmen and the rest of the office staff for being such pleasant and understanding ... staff. Thank you all for making sure that my maintenance requests are taking care of in a timely fashion. Also I would like to thank Anthony and Frankie, which whom I think are awesome guys, they really take their time and make sure that the job is done right and if there's any questions that needs to be asked and answered they have no problems done so. Great Job Guys!!! Keep up the good work. Read More about StaffBy: Gwendolyn Anderson Jackson Verified Resident
Leasing Consultant (Ms. TYE)
I am so happy to be a part of the VillageLake FAMILY knowing that Ms. Tye is here always willing to assist. She is always ... so professional, patient and very knowledgeable. Giving each customer their individual time and attention. I appreciate her service! Read More about Leasing Consultant (Ms. TYE)By: Bianca Dazle Verified Resident
Mr. Frankie Maintenance Tech
Mr. Frankie of Maintenance is so respectful, knowledgeable and knows what he's doing. He works neat and cleans up behind ... himself. He makes you feel like don't worry the jobs going to get done. And then gets the job done. Awesome!!! Read More about Mr. Frankie Maintenance TechBy: Bianca Dazle Verified Resident
Frankie is awesome!
When ever I have issues around the apartment and Frankie preforms the maintenance he is always friendly! He always gives ... me a description of the problem and what he had to do to fix it so I understand what's happening. He always fixes my issues quickly and efficiently. When I have an issue and Frankie arrives I know that it will be fixed. He is awesome! Thank you! Read More about Frankie is awesome!By: Alexa Casey Verified Resident
Apt review
My daughter and i have been living here for a little over a year and we have never had any problems with the apt or the staff. ... When have never had any issues with anything in our apt so far. The apt grounds are clean and the apt staff keeps u informed of everything that is going on. So far we really like living here. Read More about Apt reviewBy: Karen vera Verified Resident
Source: Property SiteApartment review
Quiet neighborhood, parking could be better but that's any apartment complex. No major concerns , they fixed anything I needed ... right away ! Read More about Apartment reviewBy: Anonymous Verified Resident
Source: Property SiteWonderful Community!
I've been a resident since 2010, and they have recently changed management and now i enjoy living here more. The maintenance ... get the work orders done quickly and all i can say its a nice community to live in! Read More about Wonderful Community!By: Annitra Johnson
Source: Property SiteLove my new place
I moved in last week and I have to say that although moving is hard especially when you Come to a new area, it makes it easier ... to feel as welcomed as I did. The staff is very nice and helpful. Still trying to get use to Orlando but I have to say I finally feel like this will be home for a while . Thank you to Jazlyn and Araceli's for making feel welcomed. The lake is breathtaking too. Read More about Love my new placeBy: Anonymous Verified Resident
Source: Property SiteNew Resident ! I just moved in!!
I moved from Rhode Island, staying in a hotel till i find my new home and had two days to find a place. I have been to so ... many properties and I knew I found my place when I walked into Village Lakes , the leasing girls were very welcoming and they already made me feel at home, I haven't even applied yet!! I was able to meet the assistant and the manager as well. I was showed an apartment and I couldn't believe how beautiful and spacious it was. I applied the same day and received a response in less than 24 hours. I was super excited to finally find my place after visiting more than 10 complexes. So thank you to Araceli, Jazlyn, Rosmery and Janet for welcoming me with open arms and great smiles!!! I love my new home. Read More about New Resident ! I just moved in!!By: Anonymous
Source: Property SiteHelpful staff. Highly recommend.
I live in village lakes and deal with the office staff on a regular basis. They are kind, courteous and very helpful. They ... are very easy on the eyes and help in every way that they are able to. I am very satisfied with being a resident here and would recommend this property to other people. Mary Anne and rosemary are awesome and assist with every complaint I have had since I have lived here. Read More about Helpful staff. Highly recommend.By: Anonymous Verified Resident
Source: Property SiteReally helpful and safe community
I just so happen to live in village lakes and the staff in the office are incredible women and very friendly. They are willing ... to help in any way they can. I am really glad they do background checks and so forth to insure that this is a safe community to lived in. They just don't bring in anybody with a community full of families. we all do want to feel safe and just by them doing their job right we all can feel safe. The property is a good area to live in and I totally recommend this complex. Read More about Really helpful and safe communityBy: Anonymous Verified Resident
Source: Property SiteOverall Rating
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